Terms of Sale
Last updated: 13.10.2026
These Terms of Sale (“Terms”) apply to purchases made through my website, Eva Gamayun. They explain the conditions of ordering, payment, shipping, returns and refunds.
By placing an order, you agree to these Terms of Sale. Your statutory consumer rights remain unaffected by anything stated here.
Shipping Policy
Every order is carefully handled and securely packaged to help ensure that your artwork arrives safely.
Shipping options and costs are calculated at checkout based on your destination, the selected shipping method and the size of the product.
Shipping Times
Orders are usually shipped within one week.
For time-limited releases, the edition size will be determined after the sale and then put into production, so please allow an estimated 6–8 weeks for delivery.
Delivery times vary depending on your location and chosen shipping method. You will receive an email when your order ships, including tracking information where available.
Please note that estimated delivery times are not guaranteed. International shipments may sometimes be held in customs for several weeks.
How Your Order Ships
Originals and Hand-Signed Prints
Original artworks and most of the hand-signed prints purchased through this website are carefully packaged and shipped directly by me from Germany.
Fine-Art Prints
Open edition and some of the Limited Edition prints are shipped worldwide using the most suitable shipping method from the nearest available location.
‘Evidence-Based Magic’ Oracle Deck
The Evidence-Based Magic Oracle Deck is fulfilled from a dedicated fulfilment centre in China.
Shipping Rates
Shipping rates are calculated at checkout based on your delivery address and chosen shipping method.
The shipping rate may include a small additional amount to help cover packaging costs. I use high-quality, recyclable packaging materials to keep your order safe while reducing unnecessary environmental impact.
Customs duties, import taxes and clearance fees
Depending on the country of dispatch and delivery destination, your order may be subject to customs duties, import VAT or other import taxes, and customs-clearance, handling or disbursement fees charged by the carrier. Unless expressly stated as included or collected at checkout, these charges are not included in the product price or shipping charge and are payable separately by the customer to the relevant authority or carrier. This also applies to orders with free shipping: free shipping covers delivery charges only and does not cover these import-related charges. Charges already collected at checkout should not be payable a second time.
Customs processing can also affect delivery times, and I cannot guarantee delivery dates for international shipments.
Payments & Orders
I offer secure checkout through the payment methods enabled on this website. All available payment methods are displayed at checkout.
Payment must be received in full before any order is shipped, delivered, or otherwise fulfilled, unless expressly agreed otherwise in writing.
After placing an order, you will receive an automatic email confirming successful payment. This email does not constitute acceptance of your order or conclusion of a purchase contract. The contract is concluded when you receive an email confirming that your order is being prepared for dispatch or has been dispatched, depending on the product and fulfilment process.
I may decline an order if an item is unavailable, shipping is not possible, an error in the order or delivery details cannot be resolved, a pricing error has occurred, or there are reasonable indications of fraud. If payment has already been taken, it will be refunded promptly. Once an order has been accepted, any cancellation will be handled in accordance with applicable law.
Products & Availability
I make every effort to ensure that all artworks, prints, products, services, descriptions, dimensions, pricing, and availability displayed on the website are accurate and up to date. However, I do not guarantee that all content is always complete, current, or error-free. Because original artworks and handmade works are often unique, availability may change without notice. I reserve the right to update, modify, discontinue, or remove products or services at any time. Prices may be changed at any time without prior notice. Please note that colours and details may appear slightly different depending on your screen and display settings.
Artwork Ownership & Copyright
Physical ownership of the artwork transfers to the buyer upon full payment, but all copyright, image rights, and other intellectual property rights remain with the artist unless explicitly agreed otherwise in writing. The buyer acquires ownership of the physical object only and does not acquire any right to reproduce, publish, license, distribute, alter, scan, digitise, commercially exploit, or create derivative works based on the artwork or its image without prior written permission. The buyer may display the artwork privately. Any public exhibition, institutional loan, or commercial display should be communicated in advance to the artist where possible, especially for documentation and archival purposes.
If you sell or transfer ownership of an original artwork, I would appreciate being informed for archival and provenance purposes. This is a request, not a condition of ownership.
Intellectual Property
Unless otherwise stated, all artworks, photographs, images, digital renderings, mockups, installation views, text, graphics, branding and other content on this website are owned by me or used with permission from the respective rights holder. You may not reproduce, publish, distribute, modify or commercially exploit this content without prior written permission, except where permitted by applicable law.
The use of my artworks or any website content to train artificial intelligence models, generate derivative images, or create synthetic variations is strictly prohibited under any circumstances.
Returns and Refunds Policy
If you would like to request a return, please contact me as soon as possible and include your order number. I will review your request and provide return instructions where applicable. Please contact me before sending an item back. This helps me organise your return but is not a condition for exercising your statutory right of withdrawal.
For customers in the EU, certain online purchases are subject to a statutory 14-day right of withdrawal (Widerrufsrecht). You can learn more and exercise this right by submitting a withdrawal request here.
The return shipping costs and secure packaging are the responsibility of the customer. Items must be returned in their original condition.
Once the returned item has been received and inspected, any applicable refund will be issued to the original payment method. The original shipping cost may be non-refundable in certain cases.
Damaged or Lost Orders
I want you to be absolutely happy with the art you’ve purchased! If your order arrives damaged, incorrect, or appears to be lost, please contact me as soon as possible with your order number.
For damaged or incorrect orders, please take photos of the damaged packaging and/or item. Keep all original packaging materials, as they may be needed for an insurance claim or investigation.
I will get back to you with the next steps.
Limited and Embellished Editions
Limited and embellished editions are produced in strictly limited quantities. For this reason, sales are final in most cases, except damaged/lost items and where a return or withdrawal is required under applicable law in your country.
Commissions
Commissions are created specifically for the individual. They are non-refundable and not eligible for cancellation.
Website Use
By using this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others or restrict or interfere with their use of the website. You may not misuse this website, attempt to gain unauthorised access to it, interfere with its security or functionality, or use it in any way that could damage the website or its content.
Your use of this website is also subject to my Privacy Policy, which explains how I collect, use and protect personal data.
Changes to These Terms
I may update these Terms of Sale from time to time. The latest version will be published on this page, together with the date of the most recent update.
Changes apply to future purchases unless otherwise required by law or agreed with the customer. Changes do not automatically amend contracts already concluded.
Contact
If you have any questions about your order, shipping, returns or refunds, please contact or email me: hello@evagamayun.com.
Thank you so much for supporting my art!