Returns and Refunds Policy

I create and sell my work independently, with each piece carefully handled by me. Thank you so much for supporting my art!

Returns

If you would like to request a return, please contact me as soon as possible and include your order number. I will review your request and provide return instructions where applicable. Please contact me before sending an item back. This helps me organise your return but is not a condition for exercising your statutory right of withdrawal.

For customers in the European Union, certain online purchases are subject to a statutory 14-day right of withdrawal (Widerrufsrecht). You can exercise this right by submitting a withdrawal request here.

The return shipping costs and secure packaging are the responsibility of the customer. Items must be returned in their original condition.

Once the returned item has been received and inspected, any applicable refund will be issued to the original payment method. The original shipping cost may be non-refundable in certain cases.

Damaged or Lost Orders

I want you to be absolutely happy with the art you’ve purchased! If your order arrives damaged, incorrect, or appears to be lost, please contact me as soon as possible with your order number.

For damaged or incorrect orders, please take photos of the damaged packaging and/or item. Keep all original packaging materials, as they may be needed for an insurance claim or investigation.

I will get back to you with the next steps.

Limited and Embellished Editions

Limited and embellished editions are produced in strictly limited quantities. For this reason, sales are final in most cases, except damaged/lost items and where a return or withdrawal is required under applicable law in your country.

Commissions

Commissions are created specifically for the individual. They are non-refundable and not eligible for cancellation.